The Spoon is Spinning

Thursday, September 08, 2005

service

this is about the regular customers who are sometimes make my day full of greens, orange and yellow or just pissed me off.

mr. wearing orange glow in the dark vest
this guy maybe early 30's with brunette hair and always smiling and blinking every time i finish repeat the order.
order: noodles with chicken no vegies in satay sauce with a large bottle of coke

mr. salad maniac
mid 50's, with glasses, kinda conventional, looks like senior worker and will mumbling, why why oh why, the salad has sold out, i should have came earlier and fade out...

mr. number one
so we always put numbers on the order so it's easy to call them when the meal is ready. this guy, mid 40's, with nice business suite and grey hair, slim and always smile from 10 metres distance and obsessing his order will always coincidentally on number one. sometimes my manager works this thing out, even though it's in the number 54 or whatever just for the sake of customer service.

ms. nasty
so there are two shops of spice box, my work place in the city and the other one in high point [area]. this woman, i don't know may be she's a noodles lover [or maniac] so she often comes to both shop. and what she always does is complaining about the shop in high point, that it doesn't taste the same like in the city one, it's too salty, it was something wrong, bla, bla, bla, oh please just eat it!

mrs. philipino
politely she always asks how am i doing, and then she says it's nice day outside [even if it was windy that can blow you away], and the she orders for rice paper wraps chicken with peanut sauce and then left. reminds me of my mother, she looks like indonesian though but she is philipino..

ms. blonde with a not on her chin
when she comes to the register, she's just standing there and me or my friends will write down the order straight away since all of us know what does she want because she eats at our place every single day and the same order. it's the gluten free meal.

and still so many of them that i cant remember, but now i have this hospitality smile [fake smile], because people can't be happy everyday. sometimes you just want to give them evil look because some of them tend to complaining small things like "i said i didn't want carrot in my meal, why there is carrot in it ?" oow, it's just a small piece of carrot, it's only 2 cm length and not even 2 mm width.

now i know why they give me evil look when i am eating at some places and start complaining my food, why the egg was too cooked, i ordered half cooked. now i will just keep my mouth shut if it's just small mistake and yet still edible, it's just annoying for them and it might ruin their mood which leads to another mistakes.

oh customer service oh ...
i am enjoying it now
but i will have enough later
i know someday
and when the time comes
which means
i have to go back to the box
the box of industry
to survive

i'm in a holiday
parapapa
parapapa

1 Comments:

  • Oh dear... u might got the best employee badge at the end of this year. That's good. But please remember, only to do it in your work place. You don't have to smile to everyone in this rude world. Nope. I'm not being mean, but we can't please everybody, can we? And it's not our obligation. Smile while you want to. U think it's necessary to smile everytime to everybody? That's a bonus...
    Argh... I miss to have a chit chat with you dear...

    By Blogger avianto, at 12:02 AM  

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